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Privacy Policy

This privacy policy illustrated in this section contains the information relating to the information collected, and to the management and processing methods, relating to the personal data of users (hereinafter "Visitors" and / or "Users" of the site www.realthroughput.com   (hereinafter "Site" and / or "Realthroughput"). This information is valid for the purposes of Article 13 of the Regulations EU no. 2016/679, (hereinafter "GDPR") relating to the protection of individuals with regard to the processing of personal data as well as the free circulation of such data, for subjects who interact with Realthroughput.

The information may undergo changes due to the introduction of new rules in this regard, therefore the user is invited to periodically check this page. If the user is under the age of 16, pursuant to article 8, c.1 EU regulation 2016/679, he must legitimize his consent through the authorization of his parents or guardian.

This information clarifies and defines:  

  1. The "owner" of the data processing

  2. The person in charge of data processing

  3. What information we collect

  4. How we collect information

  5. Why we collect information

  6. Where we store information

  7. How we share information with third parties

  8. Use of cookies and other tracking technologies

  9. Communications from Realthroughput

  10. Rights of the User

  11. Questions and complaints

  12. Data retention

  13. Safety

  14. Public forums and user content

  15. Updates and interpretation

  16. Contacts

1. The "owner" of the data processing

Pursuant to Article 4 paragraph 7 of the GDPR, the data controller of the data collected by Realthroughput is Real Throughput S.r.l.s, VIA ROMA 1/C, 20024 GARBAGNATE MILANESE (MI)

For any clarification or exercise of the user's rights regarding the processing of the data collected and illustrated by the following policy, the owner can be contacted at the following email address:   info@realthroughput.com.

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2. The person in charge of data processing

Pursuant to article 4.8 of the GDPR, upon the appointment of the data controller above, the person responsible for the processing of personal data collected by Realthroughput is Dr. Sara Faletto, Sole Director of Real Throughput S.r.l.s., who can be contacted at email info@realthroughput.com

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3. What information we collect

3.1 Information relating to Visitors and / or Users 

Through the use of the Site we collect information from our Visitors and / or Users, Suppliers, Business contacts . 

The information collected through the Site can be of two types:  

  1. Unidentified and non-identifiable information relevant to a Visitor or an unidentified User, which is made available to us or is collected automatically through the use of the Services made by the User ("Non-Personal Information"). Such Non-Personal Information does not allow us to identify the Visitor or User from whom it was collected. The Non-Personal information collected by us consists of technical information for aggregate use, such as: navigation activity and network path (click-stream) on the pages of the site, concentration maps (heatmap) and session scrolling (scroll), information that do not identify the device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring / exit pages, date / time data, etc. of the Visitor or User . 

  2. Personally identifiable information, that is, information which identifies an individual or which may involve, with reasonable effort, the identification of an individual, or which may be of a private nature ("Personal Information"). The Personal Information we collect mainly consists of:

  • contact data, collected through the forms on the site and filled in by Visitors and / or Users, such as: name and surname, e-mail address, telephone number, Company to which they belong and position held;  

  • data relating to a browsing or use session (IP address, geo-location and / or unique identification of the device),  

  • data relating to linked third party accounts (such as e-mail or username of a linked Google or Facebook account),  

  • correspondence, including those made or downloaded through our Services 

  • and any other Personal Information provided to us by Visitors and / or Users through their access and / or use of the Services . 

3.2 Information relating to our Business Partners

We also collect Information that is provided to us by our Business Partners and that is published on the site. This information is collected by e-mail or in other ways, with the explicit consent of our Business Partners

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4. How We Collect Information

We mainly use two methods to collect information:

  1. We collect information through the use of the Site made by the Visitor and / or User. When the Visitor and / or User browses our Site we are aware of this and we usually collect and record such uses, sessions and related information, both independently and with the help of third party services as indicated in more detail in the following Paragraph 7 , including the use of "cookies" and other tracking technologies, as described in more detail in the following  Paragraph 8.

  2. We collect information that the User voluntarily provides to us. For example, we collect the Personal Information that the User provides us when they fill out a form or register for our newsletter and / or when they contact us directly, through any communication channel (e.g. requests for information and / or e-mail messages ).

  3. We also collect information from third-party sources, as described in the following  Paragraph 7 .

  4. If the site allows the insertion of comments, or in the case of specific services requested by the user, including the possibility of sending the Curriculum Vitae for a possible working relationship, the site automatically detects and records some identification data of the user, including the email address. These data are voluntarily provided by the user at the time of the request to provide the service. By inserting a comment or other information, the user expressly accepts the privacy policy, and in particular agrees that the contents inserted are freely disseminated to third parties. The data received will be used exclusively for the provision of the requested service and only for the time necessary for the provision of the service.

  5. The information that visitors and / or users of the site will deem to make public through the services and tools made available to them, are provided by the user knowingly and voluntarily, exempting this site from any responsibility for any violations of the laws. It is up to the user to verify that they have permission to enter personal data of third parties or content protected by national and international regulations . 

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5. Why We Collect Information

We collect such Non-Personal Information and Personal Information for the following purposes:

  1. Provide and manage our Services;  

  2. Further develop, customize and improve our Services, based on the preferences, experiences and common or personal difficulties of Visitors and Users;  

  3. Provide our Users with assistance;  

  4. Put visitors and / or users in contact with our Service Provider Business Partners;  

  5. Contact our Visitors and Users in case of generic or personalized service communications and promotional messages (as described in more detail at the following  Paragraph 9 );

  6. Share the activities of our partners through promotional and informative messages such as studies, research, informative articles and news 

  7. Generate aggregate statistical data and other aggregate and / or inferred Non-Personal Information that can be used by us or our business partners to provide and improve our respective services; e 

  8. Comply with all applicable laws and regulations . 

We will use the User's Personal Information only for the purposes indicated in this Paragraph 4, where:

  1. our use of your Personal Information is necessary for the execution of a contract or to fulfill the obligations necessary to enter into a contract with the User (for example to provide consultancy services), o 

  2. our use of your Personal Information is necessary to comply with a legal obligation or legal obligation to which we are subject, o 

  3. our use of your Personal Information is necessary for the pursuit of a legitimate interest of our company (for example, to maintain and improve our Services, by identifying user trends and the effectiveness of commercial campaigns), provided that always takes place in a proportionate manner and respecting the User's privacy rights . 

Our Services are not allowed to minors under the age of 18. We do not ask for any Personal Information through our Services from minors under the age of 18. We do not knowingly collect Personal Information from children under the age of 18. Parents and guardians are required to supervise their children's activities at all times . 

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6. Where do we store the information 

The Site, and the data collected through it, is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to publish the pages of the site, and to collect personal data through the forms on the site. Visitor and / or user data may be stored via Wix.com data storage, databases and general applications. The data is stored by them on secure servers and protected by firewalls. For more information, see the Wix privacy policy at the following address:   https://it.wix.com/about/privacy

Realthroughput processes and stores the information collected and described above at the Real Throughput S.r.l.s. headquarters,   VIA ROMA 1/C, 20024 GARBAGNATE MILANESE (MI) . The data is stored on secure hardware devices protected by firewalls . 

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7. How we share information with third parties

Realthroughput may share your Personal Information with third parties (or otherwise grant them access) only in the following ways and in the following cases.

7.1. Third Party Services

Realthroughput collaborates with a number of selected service providers, whose services and solutions complement ours, facilitate them and improve them. These are hosting services, communications and content delivery networks (CDN), data and IT security services, billing and payment processing services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, Software application providers and consultancy service providers, our legal and financial advisors (collectively, "Party Services Third parties ") .

Such Third Party Services may receive or otherwise have access to the Personal Information of our Visitors and Users in their entirety or in part - depending on their particular roles and purposes aimed at facilitating and improving our Services and our business and may only use them for these purposes . 

It should be noted that although our Services may contain links to other sites or services, we are not responsible for the privacy practices of those sites and services. We therefore urge the User to pay attention when leaving our Services and to read the privacy policies of each site and service visited before providing their Personal Information. This Privacy Policy does not apply to such third-party sites and services to which the link is made . 

This site may share some of the data collected with services located outside the European Union area. In particular with Google, Facebook and Microsoft (LinkedIn) through social plugins and the Google Analytics service. The transfer is authorized and strictly regulated by article 45, paragraph 1 of the GDPR, for which no further consent is required. The companies mentioned above guarantee their adherence to the Privacy Shield. 

Data will never be transferred to third countries that do not comply with the conditions set out in article 45 et seq, of the EU Regulation . 

7.2. Application of Laws, Legal Requirements and Duties 

Where permitted by local data protection laws, Realthroughput may disclose or otherwise grant others access to your Personal Information under a legal obligation, such as a subpoena, legal proceeding, search warrant. , a court order, or under applicable laws, if it believes in good faith that this conduct is required by law, with or without prior notice to the User . 

7.3. Plug in social networks

This site incorporates plugins and / or buttons for social networks, in order to allow easy sharing of content on your favorite social networks. These plugins are programmed so as not to set any cookies when accessing the page, to safeguard user privacy. Eventually cookies are set, if so provided by social networks, only when the user makes effective and voluntary use of the plugin. Please note that if the user browses being logged into the social network then he has already consented to the use of cookies conveyed through this site at the time of registration to the social network. .

 

The collection and use of the information obtained through the plugin are governed by the respective privacy policies of the social networks, to which please refer:

 

Furthermore, our Services may allow the User to share their Personal Information directly with third parties, such as through page framing techniques to offer content to or from Third Party Services or others, while maintaining the graphic and the environment of our Site and our Services ("Frame"). The User must be aware that if he chooses to interact or share Personal Information through these Frames, he is in fact providing it to such third parties and not to us and that these interactions and sharing are also governed by the information of such third parties and not on our side. .

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8. Use of cookies and other tracking technologies

8.1 Cookies

Our site uses cookies for several important reasons including:

  1. To provide the best browsing experience on the site to visitors and users

  2. To identify registered members (users who have registered on the site)  

  3. To monitor and analyze the performance, operation and effectiveness of the Wix platform on which our site is hosted 

  4. To ensure that the platform is safe to use 


Cookies can be classified according to their type, duration and category 

By Type:

  • Proprietary cookies (first-party cookies): cookies placed by the platform provider (wix.com)   on the site  

  • Third-party cookies: cookies that are placed and used by third parties 

By Duration:

  • Session cookies (transient): these cookies are deleted when visitors to the site close their browsers and are not used to collect information from their computers. They generally store information in the form of a session identification that does not personally identify the user 

  • Persistent cookies (permanent or stored): These cookies are stored on a site visitor's hard drive until they expire (a set expiration date) or until they are deleted. These cookies are used to collect identifying information about the user, such as web browsing behavior or user preferences for a specific site.

By Category:

  • Strictly Necessary Cookies: These are cookies that allow visitors to navigate through the site. They are also necessary for security reasons.

  • Functional cookies: these cookies "remember" registered visitors / customers in order to improve their user experience 

 

If you want to delete or block cookies, you can modify your preferences in the cookies bar that opens when you access the website.

Below are the following links that lead to articles that explain how to access the cookie settings in the various browsers:

 

It should be noted that deleting our cookies or disabling future cookies or tracking technologies may prevent access to certain areas or features of our Services or otherwise adversely affect the User experience. .

8.2 Clear Gifs

Some Third Party Services may use a software technology called Clear Gif (otherwise known as Web Beacon / Web Bug), which allows you to improve the Services offered by the site by measuring their effectiveness and performance. Clear Gifs are small graphic elements with a unique identifier, with a similar function to cookies, however they are not stored on your device, but are instead incorporated within our Services.

8.3 Integration of User data

We may receive information about the user from other sources, including publicly available databases, or from third parties from which we have acquired data, and combine this data with information about the user already in our possession. This allows us to update, expand and analyze our archives, identify new customers and provide products and Services that may be of interest to the User. If we obtain the User's Personal Information from these third parties, we ensure that these parties contractually undertake to inform the User that your Personal Information will be transmitted to us and, before using it, we take appropriate measures to ensure its accuracy. If you provide us with personal information about others, or if others provide us with information about you, we will use that information solely for the specific reason it was provided to us . 

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9. Communications from Realthroughput

9.1. Marketing Communications

We may use your Personal Information to send you promotional content or messages by email, SMS, text messages, commercial calls and similar forms of communication from Realthroughput or our partners (acting on behalf of Realthroughput) through such means. ​If you do not wish to receive such promotional messages or calls, the User can notify Realthroughput at any time or follow the unsubscribe or unsubscribe instructions contained in the promotional communications received. We take appropriate measures to limit the promotional content we send to you to a reasonable and proportionate level and to send you information that we believe may be of interest or relevant to you, based on the information we have about you.

9.2. Service Communications

Realthroughput may also contact the User in case of important information regarding the Services or their use . 

For example, we can send the User a communication (through one of our available means) if a certain Service is temporarily suspended for maintenance; respond to requests for assistance or e-mails; report abuses regarding the Site; o communicate substantial changes to our Services . 

It is important that the User is always able to receive such messages. For this reason, you will not be able to opt out of receiving such Service Messages unless you are no longer a Visitor or a Realthroughput User (this can be done by deactivating your account)

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10. User rights

It is imperative that the User be able to exercise control over their Personal Information. For this reason, Realthroughput is implementing suitable measures to allow the User to access, receive copies, update, modify, delete or limit the use of their Personal Information.

 

In particular, art. 13, c. 2 of the GDPR lists the User's rights. Realthroughput therefore wishes to inform the User of the right of the interested party to ask the data controller:

  1. to have access, update, rectify, integrate or limit the processing of personal data concerning him, or

  2. to oppose, for legitimate reasons, the processing of personal data concerning him,

  3. to request the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those that do not need to be kept for the purposes for which they were collected or subsequently processed;

  4. to obtain the attestation that the operations of updating, rectification, integration of data, cancellation, data blocking, transformation, have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated , unless this requirement proves impossible or involves the use of means manifestly disproportionate to the protected right;

If the processing is based on article 6.1.a - express consent to use - or on article 9.2.a - express consent to the use of genetic, biometric, health data that reveal religious or philosophical beliefs or union membership, reveal racial or ethnic origin, political views - the user has the right to withdraw consent at any time, without prejudice to the lawfulness of the processing on the basis of the consent given prior to withdrawal

Likewise, in the event of a violation of the law, the user has the right to lodge a complaint with the local authorities in charge, but it is advisable first of all to contact our data controller and data processor.

For a more detailed examination of your rights, see articles 15 and following of EU Regulation 2016/679.

 

Requests can be addressed to the data controller, without formalities or, alternatively, using the form prepared by the Guarantor for the protection of personal data, or by sending an e-mail to the data controller at the e-mail address: 3b-info@realthroughput.com

If a Realthroughput Visitor or User wishes to receive copies of, access and / or ask us to make corrections to Personal Information stored with us or to request a list of (any) Personal Information we have disclosed to third parties for direct marketing purposes, they may also send a request by ordinary mail to Realthroughput Srls, VIA ROMA 1/C, 20024 GARBAGNATE MILANESE (MI)

Before transmitting the requested Personal Information, we may ask the User for further information to guarantee the User's identity and for security reasons. We reserve the right to charge a fee where permitted by law (for example in the event of an unfounded or excessive claim). We will make every reasonable effort to promptly satisfy your request (unless we need further information for this purpose), subject to legal or other constraints.

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11. Questions and complaints

If you have any questions or concerns regarding the collection, use or disclosure of personal data, or if you believe that we have not complied with this Privacy Policy or applicable data protection laws, we invite you to contact us: our details are shown at the end of this document . 

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12. Data Retention

We may retain your personal data for as long as the user account is active, as set out in this Privacy Policy or as otherwise necessary for the provision of our services . 

We may continue to retain such personal information even after the user account has been deactivated and / or the use of a particular service has ceased, to the extent reasonably necessary to comply with legal obligations, resolve disputes concerning our users, prevent fraud and abuses, comply with stipulated contracts and / or protect our legitimate interests . 

We have a data retention policy in place that applies to information that is provided to us. If we no longer need your personal data, we will delete them securely . 

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13. Security

This Site treats user data in a lawful and fair manner, adopting adequate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of data. The processing takes place using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated.

In addition to the owner, in some cases, he may have access to categories of data of employees involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party suppliers of technical services, couriers , hosting provider, IT companies, communication agencies) .

The site uses a secure connection via secure HTTPS access, whereby the transmission of personal information through our forms is protected by an industry standard SSL / TLS encrypted connection . 

  

Regardless of the measures and efforts made, we cannot and do not guarantee the absolute protection and security of your personal data. We encourage users to set strong passwords for their user accounts and to avoid providing us with sensitive information whose disclosure could cause substantial or irreparable harm.

Also, because some areas of our Services are less secure than others (for example, creating a "public" rather than "private" request in the forum or browsing a non-SSL page) and because email and messaging snapshot are not recognized as secure forms of communication, we encourage Users not to share sensitive personal information in any of these areas or through any of these methods.

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14. Public Forums and User Content

Our services may offer publicly accessible blogs, communities, and support forums. The user should be aware that any information provided in these areas can be read, collected and used by others who have access to them. To request the removal of your personal information from our blogs, communities or forums, please contact us at the addresses indicated in paragraph 16 below. In some cases, we may not be able to remove your Personal Information from those areas. For example, if the User uses a third party application to post a comment (e.g. Facebook social plugin application) while connected in his profile with such third parties, he must log in to this application or contact his provider if he wishes. remove the Personal Information published on the platform . 

In any case, it is recommended that you do not publish information in these areas (or use means to publish information) that you do not wish to make public on these platforms.

You acknowledge and acknowledge that even after removal by you or us, copies of the User Content may remain visible in the cache or archives or where third parties (including any User of Users) have copied or stored such User Content. ​ For greater clarity, we do not recommend uploading or posting information that you do not wish to make public . 

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15. Updates and interpretation

We reserve the right to update this Privacy Policy as required by applicable law and to reflect changes to our information collection, use and storage practices. If we make a change deemed "substantial" (in our sole discretion in good faith), we will inform the Customer (through one of the communication methods set out in Paragraph 9 of the  Terms of Use ) before the change itself comes into effect. We encourage the User to periodically review this page for updated information on our privacy practices. 

This Policy is written in Italian and can be translated into other languages for reasons of mere utility. The User can access and view the other language versions by changing the language settings of the Site. If a translated version (not in Italian) of these Terms of Use is in any way in conflict with the respective Italian version, the Italian version will prevail . 

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16. Contacts

If you have any questions regarding this Privacy Policy or if you would like to exercise any of the rights described in   Section 10 , please contact the data protection team at info@realthroughput.com . We will endeavor to resolve any complaints regarding the use of personal data under this Privacy Policy . 

Last Updated on : 05/28/2022

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